Hastings and East Sussex

Prices

Home and on-site repairs, remote help, and business IT. A “from” price is a starting figure. The exact price is confirmed before work starts.

Home and on-site

Repairs and home help

Visits are at your home or workplace. Remote help is listed where it applies.

Power/boot fault fix

from £45

Deep clean

from £45

Virus removal

from £45

Wi-Fi diagnostic

from £45

Battery replacement

from £50

Data recovery

from £75

No recovery, no fee. Advanced recovery is through a specialist partner. Contact for a quote.

Screen replacement

from £165

SSD upgrade

from £165

New PC or laptop setup

from £60

Updates, antivirus, email, printer, and files moved over.

Data transfer, old to new device

from £45

Health check and tune-up

£45

Windows reinstall, keeping your files

from £60

Printer, Wi-Fi or smart TV setup

from £45

Remote help

£25 for up to 30 minutes

Tech help session

£45/hr

Phones, email and video calls.

£0 labour if it cannot be fixed. Parts and labour are covered for the manufacturer’s warranty period. Anything else is contact for a quote.

Business IT

Plans and hourly rates

Pay as you go

£45 / hour

8am to 8pm, seven days. Out of hours, including a 24/7 emergency, is £90 an hour.

Essentials

£9 per user / month

Microsoft 365 admin, user and email support, security updates and monitoring. Includes 1 hour of support a month, or 2 hours a month for businesses with 5 or more users. Extra time is £45 an hour.

Complete

£25 per user / month

Everything in Essentials, plus device monitoring and patching, Microsoft 365 backup, priority same-day response and on-site visits, and 3 hours of support a month.

All plans have a minimum of £27.50 a month. Microsoft 365 licences are charged separately.

On top of a plan

Add-ons, per month

  • Microsoft 365 backup£3/user
  • PC or laptop backup£7/device
  • Server backup£25
  • Managed antivirus£4/device
  • 24/7 threat detection£10/device
  • Email security and spam filtering£3/mailbox
  • Staff security training and phishing tests£3.50/user
  • Business password manager£5/user
  • Dark web monitoring£10/domain
  • Extra prepaid support hours£40/hr

Extra prepaid support hours are £40 an hour, bought in advance.

Payment

How to pay

Cash, contactless, or a Stripe invoice payment link. That link takes Visa, Mastercard, Klarna and similar methods.

Warranty

Parts and labour

Parts and labour are covered for the manufacturer’s warranty period.

FAQ

Questions

Are these the final prices?

Where a price says “from”, it is a starting price. The exact price is confirmed before work starts. Anything that is not listed is contact for a quote.

What if it cannot be fixed?

£0 labour if it cannot be fixed.

What warranty is included?

Parts and labour are covered for the manufacturer’s warranty period.

What if no files come back?

Data recovery is from £75. No recovery, no fee. Advanced recovery is through a specialist partner, and that is contact for a quote.

How do the business plans work?

Pay as you go is £45 an hour from 8am to 8pm, seven days, and £90 an hour out of hours. Essentials is £9 per user per month and Complete is £25 per user per month. Every plan has a minimum of £27.50 a month. Microsoft 365 licences are charged separately.

How can I pay?

Cash, contactless, or a Stripe invoice payment link. The card page accepts Visa, Mastercard, Klarna and similar methods.

Get a quote or book a visit

Say what you need, the town, and a morning, afternoon or evening. Home visit or remote.

07735 964 779